About us

SkyFirm Travels is one of the leading travel agencies in Nigeria, with the expertise to deliver remarkable and expertly innovative solutions for clients with a diverse range of needs. Since its inception, Skyfirm offers the most comprehensive range of business and leisure travel services. We pride ourselves in our ability to proffer solutions in a variety of travel areas. Our reputation for understanding our clients' operational needs precedes us. We demonstrate by practical approach to addressing individual client needs through the delivery of convenient, economical, and value-added travel solutions that take into consideration our clients' needs.

OUR STRATEGY

Maintaining the highest ethical and compliance standards while offering exceptional service to our clients in compliance with local laws and regulations in each jurisdiction in which we operate

MISSION

Our mission is to partner with individuals and businesses to deliver a memorable, pleasant, and seamless travel experience.

VISION

To be the most reliable and innovative travel Management Company in the world.

Core Values

TEAM WORK

We understand that mutual respect is the cornerstone of our success. Collaboration brings us together, and there is nothing we cannot accomplish when we work together. We have built a team that is result-orientated, a blend of talent coming from different fields with experiences.

INTEGRITY

In all our activities and relationships, we ensure transparency and adhere to our founding Values of excellence, honesty, unwavering convictions, and hard work. In terms of services given, we are continually identified with high service standards and personal attention to clients' demands.

COMMITMENT

Passion empowers us. In our devotion to our clients, we are committed to functioning in an unflinching manner. We also know that long-term partnerships are the foundation of our business. As a result, we pay great attention to creating and delivering on our service promises.

RESPECT

Respect is considered the fundamental base of the relations within our company. We value human dignity, accept our differences, and consider our rights and those of others in order to establish a polite and friendly working environment.

Management

The Management team devotes as much time as needed to ensure that our clients are satisfied and that we continue to thrive. We are equipped with a multilingual, competent, and well-traveled staff of consultants who have been the foundation of our award-winning service, they are well-trained, competent, and have a strong focus on client satisfaction.

CCRA

This is a preferred hotel program with hotel rates available through all major GDS. We get access to exclusive amenities, special offers, and rates that are far lower than the Best Available Rates (BAR) at participating hotels throughout the world since we are tied to the CCRA pricing code.

Incentives, Corporate Deals & Airline Negotiations

Having worked with several multinational corporations and airlines, we are best positioned to negotiate supplier incentives, corporate deals, and frequent flyer programs that lead to savings for the client/organization in terms of pricing, excess baggage, and many other added-value products from the supplier.

24-Hour Emergency Support

For emergency travel requirements needed outside of standard office hours (8:00-17:00), clients have access to a dedicated emergency service desk for any information or complaint.

AFFILIATIONS

We are affiliated with

IATA (International Air Transport Association)
UFTAA (Universal Federation of Travel Agents Association)
ASTA (American Society of Travel Agents)
NANTA (National Association of Nigeria Travel Agencies).

About Us